If you had a reseller they could sort this for you, otherwise if Autodesk is not responding I'm not sure how to get them to react, I will tag see if she can someone is stuck in trial mode, my technique of getting them out is as follows:ġ. If this does not work you could try a CLEAN uninstall as per these steps:īut if you have already tried all that I think the most likely cause is a sync issue on Autodesk's end. "%CommonProgramFiles(x86)%\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -prod_key 657L1 -prod_ver 2020.0.0.F -lic_method ""Īnd then delete the LoginState.xml file from C:\Users\%username%\AppData\Local\Autodesk\Web Services and try running Maya again, going for the "Sign in" (or "Single User") option. Or you could just paste this command into Command Prompt (run as admin): The product key for Maya 2020 should be 657L1
And have you tried resetting the license in this way?
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